Returns & Exchanges

Due to the perishable nature of our fresh-baked goods, we are unable to accept returns; however, we are committed to ensuring your satisfaction and will replace or refund any order that arrives damaged or incorrect.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately check your package for any signs of damage or missing treats to ensure everything is fresh and correct.

• 2.
  Document Issues

  Take clear photographs of the product and packaging if there are any quality concerns or shipping damages to help us process your claim quickly.

• 3.
  Contact Customer Support

  Reach out to our team within 24 hours of delivery via email or phone with your order number and the photos you collected.

• 4.
  Resolution Delivery

  Once your claim is reviewed, we will arrange for a replacement shipment of your favorites or issue a full refund to your original payment method.